A complete communication system on a single platform.

A unified communications (UC) system integrates multiple channels— such as instant messaging, voice calls and video conferencing—into a single platform accessible from a range of devices.

A UC system centralises your business’s communications and enhances them with a range of productivity and team collaboration features designed for maximum efficiency.

Do business better with unified comms.

Mobility and Flexibility

Take your business beyond the office. Switch seamlessly between your desktop, laptop, mobile phone and other smart devices.

Integrated Collaboration Tools

Enhance conversations with a suite of cloud-based collaboration tools, such as presence indicators, file transfers, screen sharing and conference calls.

Secure and Reliable Communications

Unified communications solutions UC use only official business numbers and secure channels, and have contingency features to avoid service disruptions.

Easy Account Management

Account management, bills payment and service adjustments are all handled through an online user portal.

Cost Efficiency

UC removes the need for extensive operational and hardware costs, while allowing you to scale your service so you only pay for the system you need.

Features

Multi-platform compatibility

The Cisco Webex app can be accessed through physical phones or through softphones compatible with major operating systems for desktops, laptops and mobile devices.

Voice, video, and virtual conferencing

Manage calls on the Cisco Webex app’s built-in softphone , or collaborate with your teams using its video call & whiteboarding features.

Seamless device switching

Advanced mobility features allow you to move calls seamlessly from one device to another, without alerting anyone else on the line.

Software integration

Our UC platform supports integration with other business software, such as Outlook, Dynamics and Salesforce.

Virtual number management

Each account comes with a Direct In-Dial (DID) number, with other DIDs available at low monthly rates. UC also works with inbound numbers (e.g. 13, 1300 and 1800 numbers).

Data and analytics

Monitor your service usage and activity through the online user portal dashboard and automatically generated reports.

Multi-platform compatibility

The Cisco Webex app can be accessed through physical phones or through softphones compatible with major operating systems for desktops, laptops and mobile devices.

Voice, video, and virtual conferencing

Manage calls on the Cisco Webex app’s built-in softphone , or collaborate with your teams using its video call & whiteboarding features.

Seamless device switching

Advanced mobility features allow you to move calls seamlessly from one device to another, without alerting anyone else on the line.

Software integration

Our UC platform supports integration with other business software, such as Outlook, Dynamics and Salesforce.

Virtual number management

Each account comes with a Direct In-Dial (DID) number, with other DIDs available at low monthly rates. UC also works with inbound numbers (e.g. 13, 1300 and 1800 numbers).

Data and analytics

Monitor your service usage and activity through the online user portal dashboard and automatically generated reports.

Setting up your unified comms system.

Basic setup for a UC system is simple and can be done in a matter of hours (depending on the system’s size).

Alternatively, you can enhance your UC service with custom features or integrated services to get
a system tailored to your business needs.

Call management

Improve your call management processes with voice mail,call recording and CRM integration features.

Call centre solutions

Call queue features are available for effective managementof large teams of phone operators.

User applications

Choose from a wide range of programs that allow you to use and manage your UC system remotely.

Integrated Services

You can set up unified communications along with a hosted PBX service or SIP trunking service. Contact us for more details on building a phone system that answers all your business needs.

“Thank you for your work guys. We’ve been using your service for almost a year now and never had one problem. You offer very competitive and smart products for the communications market. We really do not have much contact with your customer service team, but I consider it as a positive thing that shows everything is working properly.”

Maxim Shubin | Glasses Point