A unified communications (UC) system integrates multiple channels— such as instant messaging, voice calls and video conferencing—into a single platform accessible from a range of devices.
A UC system centralises your business’s communications and enhances them with a range of productivity and team collaboration features designed for maximum efficiency.
Take your business beyond the office. Switch seamlessly between your desktop, laptop, mobile phone and other smart devices.
Enhance conversations with a suite of cloud-based collaboration tools, such as presence indicators, file transfers, screen sharing and conference calls.
Unified communications solutions UC use only official business numbers and secure channels, and have contingency features to avoid service disruptions.
Account management, bills payment and service adjustments are all handled through an online user portal.
UC removes the need for extensive operational and hardware costs, while allowing you to scale your service so you only pay for the system you need.
Basic setup for a UC system is simple and can be done in a matter of hours (depending on the system’s size).
Alternatively, you can enhance your UC service with custom features or integrated services to get
a system tailored to your business needs.
Improve your call management processes with voice mail,call recording and CRM integration features.
Call queue features are available for effective managementof large teams of phone operators.
Choose from a wide range of programs that allow you to use and manage your UC system remotely.
You can set up unified communications along with a hosted PBX service or SIP trunking service. Contact us for more details on building a phone system that answers all your business needs.
“Thank you for your work guys. We’ve been using your service for almost a year now and never had one problem. You offer very competitive and smart products for the communications market. We really do not have much contact with your customer service team, but I consider it as a positive thing that shows everything is working properly.”
Maxim Shubin | Glasses Point