Voice chat
Direct dial number
Mobile softphone app
Desktop softphone app
IP desk phone compatibility
All Hosted PBX licenses include:
Voice chat
Direct dial number
Mobile Softphone app
Desktop Softphone app
IP desk phone compatibility
Set up cost per account $155
Monthly account service fee $20
Switch user plans FREE
per user per month ex GST
Critical information summaryCall charges
Features
Call Forwarding
On-Hold Music
Busy Extension Indicator
Do not disturb
Multi-device linking
Soft phone
per user per month ex GST
Critical information summaryCall charges
Features
Unlimited local & national calls
Unlimited mobile calls
Unlimited 1300 calls
per user per month ex GST
Critical information summaryCall charges
Features
Call queue
Call recording
Interactive menus
Voicemails
Call parking
Line hunting
Call charges
Essentials
Unlimited
Premium
Call charges
Local & national
Mobile
9c per call
15c per min
FREE
FREE
FREE
FREE
Features
Essentials
Unlimited
Premium
Call Forwarding Automatically assign calls to other operators when you are unavailable.
*forwarding to non-Alltel numbers will incur additional charges.
On-Hold MusicAn option to customise the music or recorded message that’s played for callers put on hold.
Busy Extension IndicatorAlso known as a busy lamp field. Lets you instantly see the availability of other operators on the network.
Do Not DisturbBlocks all incoming calls at the flick of a switch.
Multi-device linkingPowered by Cisco Webex. Lets you take business calls via mobile, desktop or soft phones connected to a single number.
Soft phoneA virtual phone that allows you to place VoIP calls via computer or mobile phone.
Unlimited callsPlace and receive calls without any time restrictions.
add-on$15 per user per month
Call queueManage and respond to inbound calls easier through advanced queuing and routing options.
add-on$25 per user per month
add-on $25 per user per month
Call recordingRecord calls for easier call quality assurance and logging purposes.
add-on$13 per user per month
add-on$13 per user per month
Interactive menusAn automated concierge system that callers can interact with through keypresses or voice prompts.
add-on $22 per account per month
add-on $22 per account per month
VoicemailsLet callers leave you recorded messages when you are unavailable.
add-on$6 per user per month
add-on$6 per user per month
Call parkingAllows you to put a caller on hold and continue the conversation on any phone on the network.
add-on$5 per user per month
add-on$5 per user per month
Line huntingAn automated function that allocates inbound calls to your network, improving operator efficiency.
add-on$15 per account per month
add-on$15 per account per month
Team chat
Video
Video conferencing
Everything in Hosted PBX Licenses plus:
Team chat
Video
Virtual conferencing
Set up cost per account $155
Monthly account service fee $20
Switch user plans FREE
per user per month ex GST
Critical information summaryCall charges
Features
SmartConnect UC with Cisco Webex
Instant messaging & presence
Virtual conferencing & collaboration
Call Forwarding
On-Hold Music
Busy Extension Indicator
Do not disturb
Multi-device linking
Soft phone
per user per month ex GST
Critical information summaryCall charges
Features
Unlimited local & national calls
Unlimited mobile calls
Unlimited 1300 calls
per user per month ex GST
Critical information summaryCall charges
Features
Call queue
Call recording
Interactive menus
Voicemails
Call parking
Line hunting
Call charges
UC Essentials
UC Unlimited
UC Premium
Local & national
Mobile
9c per call
15c per min
FREE
FREE
FREE
FREE
Call charges
UC Essentials
UC Unlimited
UC Premium
Call ForwardingAutomatically assign calls to other operators when you are unavailable.
*forwarding to non-Alltel numbers will incur additional charges.
On-Hold MusicAn option to customise the music or recorded message that’s played for callers put on hold.
Busy Extension IndicatorAlso known as a busy lamp field. Lets you instantly see the availability of other operators on the network.
Do Not DisturbBlocks all incoming calls at the flick of a switch.
Multi-device linkingPowered by Cisco Webex. Lets you take business calls via mobile, desktop or soft phones connected to a single number.
Soft phoneA virtual phone that allows you to place VoIP calls via computer or mobile phone.
SmartConnect UC
with Cisco WebexCisco’s leading UC platform. Integrates voice, video conferencing, messaging, file sharing, and other business communication needs into one powerful app.
Instant messaging & presenceCheck in on other users’ availability and chat with colleagues seamlessly through the Cisco Webex app.
Virtual conferencing &
collaborationShare your audio, video, and desktop to any device using Cisco Webex’s virtual conferencing features.
Unlimited callsPlace and receive calls without any time restrictions.
add-on$15 per user per month
Call queueManage and respond to inbound calls easier through Advanced queuing and routing options.
add-on$25 per user per month
add-on$25 per user per month
Call recordingRecord calls for easier call quality assurance and logging purposes.
add-on$13 per user per month
add-on$13 per user per month
Interactive menusAn automated concierge system that callers can interact with through keypresses or voice prompts.
add-on$22 per account per month
add-on$22 per account per month
VoicemailsLet callers leave you recorded messages when you are unavailable.
add-on$6 per user per month
add-on$6 per user per month
Call parkingAllows you to put a caller on hold and continue the conversation on any phone on the network.
add-on$5 per user per month
add-on$5 per user per month
Line huntingAn automated function that allocates inbound calls to your network, improving operator efficiency.
add-on$15 per account per month
add-on$15 per account per month
