Have full control and build your own Hosted PBX system
Going hosted means easier customisation of your business phone system. Manage your Hosted PBX, Business VoIP, or SIP Trunking service directly from a self-managed web portal. Your portal acts as a single point of access for all information related to your service.
Manage your call flow
Decide how and where your calls flow with available conditional call forwarding options. Have the power to set which numbers ring for each condition, or automatically redirect all calls to your mobile or a live answering service. Manage the number list of users that simultaneously ring with your main phone.
Access built-in reports
Access comprehensive call detail records on your web portal. All built-in reports are available for you at no cost. Compare month to month data and monitor your usage online.
Retrieve and archive messages
Save valuable desk/storage space, and keep all your messages in one place through your web portal. Activate Call Notify and receive notifications for missed calls so you never miss a business opportunity. Retrieve voicemail, faxed documents, call recordings, and live answering messages all on one account.
Manage users online
Take control of your system as a Group Administrator. Manage and configure group features, authorisation codes, phone lists, schedules, and other functions. Advanced enhancements such as Auto Attendant and Hunt Group features can also be customised when included in the selected user plan.
Customise your service
Add new services to your account or request additional features for your existing service. Request to add or remove new phones, trunks, or modify your voice greetings, as your business needs require. Upgrade or downgrade your plans at no added charge any time.
Request Emergency/Urgent changes
We endeavor to address all change requests in a timely manner. However, depending on our technician’s workload and level of service complexity, some changes may take more than one business day to complete. Note that Emergency/Urgent requests are subject to a surcharge IF the change is completed within 2 hours.