Advanced call management features at lower costs. Easy to install, customise and scale.
A full-featured business phone system hosted on the cloud.
A hosted phone system keeps your phones connected using the internet, fulfilling all the functions of a traditional phone system without the need for expensive hardware.
Virtual PBX services offer lower call rates, more call management features and easy setup and scaling.
Quick, simple setup
Plug in your IP phones and start making and taking calls. No complex configuration required.
Scalable & customisable
Add or remove phone lines and features at any time. Pay only for what your business needs.
Easy account management
Use a self-managed online portal to monitor your account and make changes in real time.
Business-grade features for enterprises of all sizes.
On-demand communication is important for all enterprises, from small businesses to large corporations. Hosted PBX systems come with integrated features that help you connect with your customers more effectively.
Direct in-dial (DID) number
Each HPBX account includes 1 DID. Additional phone numbers are available at a low cost.
Free internal calls
Cut down your monthly phone bill with free phone calls between extensions on your account.
Comprehensive call management
Handle inbound calls efficiently with auto attendant, hunt groups and other basic features.
Call forwarding
Redirect calls to an alternate number when you’re unavailable (based on conditions you set).
Voicemail to email
Have voicemail messages converted to sound files and automatically emailed to you.
Tracking and
analytics
Generate reports, track your usage, and manage your services through our online user portal.
Direct in-dial (DID) number
Each HPBX account includes 1 DID. Additional phone numbers are available at a low cost.
Free internal calls
Cut down your monthly phone bill with free phone calls between extensions on your account.
Comprehensive call management
Handle inbound calls efficiently with auto attendant, hunt groups and other basic features.
Call forwarding
Redirect calls to an alternate number when you’re unavailable (based on conditions you set).
Voicemail to email
Have voicemail messages converted to sound files and automatically emailed to you.
Tracking and analytics
Generate reports, track your usage, and manage your services through our online user portal.
Get a phone system tailored to your business needs.
Unified communications
Communication goes beyond voice, whether you’re conversing with customers or collaborating with colleagues. Businesses need to utilise multiple channels for an effective communication strategy.
Unified communications streamlines all your communication channels into a single platform. Switch seamlessly from voice to video to chat across a range of devices.
With unified comms, you get unmatched flexibility and efficiency on your cloud-hosted system.
Enhance your HPBX user experience with expanded features.
IVR
Use an automated call forwarding menu to quickly connect customers to the right person or department—all without taking up your staff’s time.
Call recording
Use call recording to help your team ensure and improve the quality of all customer interactions.
Hunt groups
Ensure calls get answered promptly by organising multiple phones or users into hunt groups.
CRM integration
Integrate your phone system with your CRM tool to gain quick access to client/lead information and identify opportunities and strategies for growth.
Advanced call queue functions
Expand your team’s call handling options with call queue functions including agent states, supervising and reporting, call forwarding and more.
IVR
Use an automated call forwarding menu to quickly connect customers to the right person or department—all without taking up your staff’s time.
Call recording
Use call recording to help your team ensure and improve the quality of all customer interactions.
Hunt groups
Ensure calls get answered promptly by organising multiple phones or users into hunt groups.
CRM integration
Integrate your phone system with your CRM tool to gain quick access to client/lead information and identify opportunities and strategies for growth.
Advanced call queue functions
Expand your team’s call handling options with call queue functions including agent states, supervising and reporting, call forwarding and more.
Answer calls from any device with smart user apps.
Cisco Webex for Mobile
Use your iOS or Android device as a softphone, or call, chat, and collaborate on Cisco’s industry-leading unified comms (UC) platform.
Cisco Webex for Desktop
Get Cisco Webex for your Mac, PC or Linux device and access your hosted phone system anywhere you need to be.
Front office
Manage all incoming call with a Front Office web portal that lets you see every staff member’s call availability.
Manage inbound calls across a team with advanced call queues.
Team Q
Get all the basic functions of a call centre, which includes agent states, basic queueing, reporting, and supervising. Plus, enjoy enhanced productive features like a call agent and a queue management web portal.
We have been using Alltel’s hosted PBX solution now for 8 months and couldn’t be happier. Their support team is
ultra-responsive, and our account executive is always attentive to our needs. Would definitely recommend them without hesitation.
